
Live CNAM (Calling Name Delivery) lookup from the same databases carriers query during call delivery — showing exactly what name and number a called party will see on their display. The platform identifies CNAM discrepancies, missing records, and outdated business name data that cause calls to appear unidentified or with incorrect information. For organizations using branded call display services, the platform verifies that branded name and logo delivery is functioning correctly across participating carrier networks and compatible devices.
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More from Caller ID Reputation
Continuous scanning of outbound phone numbers across more than a dozen data sources — including major spam-reporting apps, FCC and FTC complaint databases, carrier analytics engines, and industry robocall registries. The platform aggregates reputation signals into a single dashboard, giving operations teams real-time visibility into how their numbers appear to called parties across all major US carrier networks and consumer apps. Developer APIs are included so teams can automate monitoring queries and integrate reputation data into existing dialing platforms or CRM systems.
Managed service that identifies flagged numbers and submits formal disputes through official carrier and database dispute channels on your behalf. When a number is labeled as 'Spam Likely,' 'Scam,' or 'Fraud' by a carrier analytics engine or consumer app, remediation specialists work through the appropriate unregistration and correction workflows to restore clean caller ID status. Ongoing monitoring ensures that numbers don't accumulate new complaints after remediation, and early-warning alerts surface emerging reputation degradation before a label is applied.
Monitoring and verification of STIR/SHAKEN attestation levels across your outbound call traffic — ensuring calls carry the highest achievable attestation (A, B, or C) and are not being downgraded by intermediate carriers or routing paths. The platform surfaces calls that are failing verification or carrying low attestation, identifies the routing segments responsible, and provides remediation guidance to restore proper call authentication. STIR/SHAKEN compliance is required for US originating carriers, and low-attestation calls face significantly higher block and spam-label rates across all major networks.
A proprietary fleet of physical iOS and Android devices connected to all major US mobile carrier networks — delivering actual screenshots of how a number appears on a real device, on a real network, at the moment of an incoming call. Unlike simulated or automated imaging that may not match what an end user actually sees, Device Cloud captures the exact call display screen including carrier-applied spam labels, branded call graphics, and CNAM rendering differences between operating systems and carriers. Covers both iOS and Android simultaneously — most competing services test only one operating system.