Presence Engage — Customer Analytics & Engagement
Presence detection platform that transforms guest Wi-Fi into a marketing layer — identifying new, returning, and walk-by visitors and enabling real-time personalized interactions through the guest portal and push notifications. Integrates with GetResponse, Mailchimp, HubSpot, Constant Contact, and ActiveCampaign.
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Related Services
Managed Wi-Fi Access Management
End-to-end management of the guest and employee Wi-Fi experience — user authentication (click-through, social login, email validation, Active Directory, loyalty lookup), custom branded guest portals, content filtering, bandwidth controls, and session management. Datavalet manages the platform across all locations so internal IT teams focus on the business.
Wi-Fi Infrastructure Monitoring & Management
24/7/365 network surveillance covering capacity monitoring, fault detection, RF health management, spectrum interference detection, and configuration control. Includes advanced alerting against SLO/SLA thresholds, incident management with root cause analysis, firmware and asset lifecycle management, and performance optimization recommendations.
Guest Portal & User Authentication
Custom-branded guest portals tailored to each location — supporting multiple authentication flows including click-through, email validation, social login, Active Directory, loyalty program lookup, and credit card payment for premium access. Portals include content injection for promotions, app adoption surveys, and loyalty sign-ups.
Break-Fix & Field Services
On-site break-fix services through a depot network across North America — hardware replacement, physical troubleshooting, ISP management (centralized support across carriers), vendor management for OEMs, and equipment hosting services. Single point of contact across all sites and carriers.