Intermedia
Intermedia
Service Detail

Healthcare Suite — Patient Assist · Patient Notify · Patient Engage · 7 EHR Integrations

Patient Assist auto-pops patient records from EHR by Caller ID before the call is answered. Patient Notify sends automated appointment, billing, and prescription reminders via outbound voice, SMS, or email. Patient Engage provides self-service IVR for appointment management, bill payment, and prescription refills. Integrates with Epic, Cerner, MEDITECH, Allscripts, Athenahealth, eClinicalWorks, and NextGen Healthcare. HIPAA compliant with BAA.

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