
100% U.S.-based support model with managed onboarding and training included — fitting operating models whose support escalation cannot be exposed to offshore tier-1 layers and whose onboarding success depends on hands-on configuration and adoption support rather than self-service portals alone.
Fibi sources Level365 100% US-Based Support & Managed Onboarding at no cost to you. Our advisory is funded by the carrier.
We compare Level365 against 300+ carriers so you know you're getting the best solution for your needs.
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
More from Level365
UCaaS platform with full voice, video, SMS and chat in one application — fitting SMB operating models whose communications posture cannot be fragmented across separate phone, meetings and messaging tools, and whose IT capacity prefers one platform with one admin console.
Call-center features for SMBs needing advanced call handling, IVR / queues and supervisor tooling — fitting operating models whose call-handling has outgrown basic small-business VoIP but whose budget cannot support a separate enterprise CCaaS platform on top of UCaaS.
Full reporting plus cradle-to-grave call visibility — every leg of every call surfaced for supervisors and managers — fitting operating models whose voice posture must produce defensible call records and queue / agent KPIs rather than rely on best-effort small-business VoIP reporting.
CRM integrations with Salesforce, HubSpot, Pipedrive and other common SMB CRMs — fitting operating models whose sales and customer-service motion lives inside a CRM and whose call activity must surface against contact and deal records rather than disappear into a standalone phone app.