
Microsoft Teams contact-center capabilities and the ContactOne CCaaS platform — fitting buyers consolidating UCaaS and CCaaS under one operator that can either deploy CC inside Teams or as a standalone ContactOne implementation depending on the operating model.
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More from Momentum
Cloud-delivered UCaaS with full voice, call recording, call reporting, and CRM integration — fitting multi-site mid-market and enterprise operating models replacing legacy PBX or fragmented hosted-voice arrangements with one operator-controlled cloud-voice stack.
Operator Connect for Microsoft Teams Phone — fitting buyers standardizing on Teams Phone who want PSTN provisioning visible directly inside the Teams Admin Center under Momentum's operator entry rather than a separate Direct Routing SBC operation.
Native Teams calling, SMS/MMS texting, and number management surfaced inside the customer's Teams Admin Center — fitting buyers whose voice administration must live inside Teams alongside other Microsoft 365 admin rather than in a parallel UCaaS portal.
Microsoft Teams call recording and fax services — fitting buyers in regulated verticals (BFSI, healthcare, legal) whose Teams voice estate needs compliance-grade recording and fax-over-IP under the same operator that handles Teams calling.