Nice
Nice
Service Detail

Security · Compliance · Disaster Recovery · FedRAMP Certified

The only cloud CCaaS platform with FedRAMP Certified status — authorized for US federal agency deployments. Contact Center Compliance covers call recording regulation, PCI-DSS pause/resume, HIPAA-eligible configurations, and GDPR. Disaster Recovery ensures business continuity. SOC 2 Type II and ISO 27001 certifications. 1,200+ software developers continuously investing in platform security.

Free Advisory

Fibi sources Nice Security · Compliance · Disaster Recovery · FedRAMP Certified at no cost to you. Our advisory is funded by the carrier.

Side-by-Side Comparison

We compare Nice against 300+ carriers so you know you're getting the best solution for your needs.

Post-Sale Support

Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.