Managed UCaaS (MEX) & Managed CCaaS (MCX)
NTT Managed UCaaS Environment (MEX) and Managed CCaaS Environment (MCX) deliver fully managed cloud communications — NTT handles provisioning, monitoring, patching, incident response, and optimization. Customers consume UC and CC as a managed service rather than a platform license. Covers Teams, Webex, Genesys, Nice CXone, and Zoom deployments under a single managed services agreement.
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