Speech-Recognition Payments
Speech-recognition based card capture for customers who cannot or prefer not to use the keypad — fitting operating models whose accessibility posture requires non-DTMF capture options, and whose contact-center mix includes calls where DTMF tones disrupt the agent-customer conversation flow.
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CCaaS, Hosted PBX & On-Premise Integration
Integration across CCaaS platforms, hosted PBX and on-premise PBX deployments — fitting operating models whose contact-center investment is recent or contractual and whose payments-compliance roadmap cannot wait for a CCaaS migration to complete first.