Incident Response (IR) — Retainer or Emergency
Compromise-response practice for forensic investigation, containment, eradication, and recovery — paired with MDR (so SOC and IR work the same incident continuously) or on emergency basis for non-customer organizations facing an active breach.
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Lightning MDR — 24x7x365 Eyes-on-Glass
SilverSky's flagship 24x7x365 Managed Detection and Response service — built on a multi-tenant Next-Generation SIEM running 250+ ML and AI-based behavioral-analytic detections, delivering 96% automated case creation, 97% alert reduction, and 95% reduction in false-positive time.
Next-Generation SIEM (Multi-Tenant)
The Lightning Next-Gen SIEM is the platform underneath the MDR service — combining log management with advanced ML and AI-based analytics built and tuned by SilverSky in-house rather than licensed from third parties.
MNDR — Managed Network Detection (Fortinet)
Managed Network Detection and Response operating through Fortinet Next-Generation Firewall telemetry — extending the MDR detection layer to network traffic patterns, lateral-movement indicators, and command-and-control signals, feeding back into the unified Lightning platform.
MEDR — Managed Endpoint Detection (SentinelOne)
Managed Endpoint Detection and Response on SentinelOne with 24x7 monitoring and analyst-led response — feeding into the same Lightning platform as MDR and MNDR for unified detection rather than separate SKUs.