End-User & Admin Support
Tier-1 and tier-2 support for Workspace end users and admins, plus partner-level escalation to Google — fitting operating models whose IT capacity cannot continue absorbing day-to-day Workspace tickets in-house, and whose program posture demands documented escalation paths.
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Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
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Related Services
Google Workspace Licensing & Billing
Workspace license sourcing, billing consolidation and account management — fitting operating models whose Workspace estate has accumulated through ad-hoc license purchases, and whose finance posture wants partner-consolidated billing rather than direct Google contracting.
Google Cloud Platform Resale
GCP resale, billing consolidation and account management alongside Workspace — fitting operating models whose Google footprint spans both Workspace and GCP, and whose finance posture wants both running through the same partner relationship.
Email & File Migrations
Full Microsoft 365 to Google Workspace migrations covering mailboxes, calendars, contacts, files and group policies — fitting operating models whose collaboration roadmap is moving away from Microsoft 365, and whose program posture demands a documented migration runbook rather than ad-hoc cutover.
Domain & DNS Management
Workspace domain provisioning, DNS records, MX configuration and verification — fitting operating models whose ad-hoc DNS history has fragmented across registrars, and whose ops posture demands a single accountable owner for Workspace-related DNS.