Zoom Chat (Team Messaging)
Persistent team messaging within the Zoom app — channels, direct messages, file sharing, and thread-based conversations. Chat history and contacts are shared with Zoom Phone and Meetings, enabling natural escalation from a chat message to a phone call or video meeting with one click. Because Chat is bundled within Zoom rather than a separate application, it reduces context-switching for teams already using Zoom daily.
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Zoom Phone (UCaaS / Cloud Phone System)
Zoom Phone delivers cloud business phone within the same Zoom app employees already use for meetings and chat — no new application, no retraining. Supports auto-attendant, call queues, voicemail, call recording, hot desking, and PSTN connectivity in 47+ countries. Because it shares the Zoom interface, the time-to-adoption is faster than any other UCaaS migration: employees already know how to use it.
Zoom Meetings
The platform that defined modern video conferencing — HD video and audio, screen sharing, breakout rooms, polling, whiteboard, and meeting recordings with AI-generated summaries. Zoom Meetings is the most widely recognized video platform in the market, meaning virtually no end-user training is required. Available for internal meetings and external client-facing calls from the same app as Zoom Phone and Chat.
Zoom Contact Center (CCaaS)
Zoom
Zoom Rooms (Conference Room Systems)
Zoom Rooms turns any physical meeting space into a Zoom-enabled video conference room — running on certified hardware from Poly, Logitech, Neat, and others. One-touch meeting start from calendar invites, consistent in-room experience across all offices, and centralized management from the same Zoom Admin Portal as Phone and Meetings. Eliminates the need for a separate room system management platform.