IT Helpdesk — Remote and On-Site Support
24/7 IT helpdesk covering remote troubleshooting and on-site dispatch — with a near-perfect CSAT score. Issues are resolved by experienced engineers, not front-line script readers. Escalation paths to specialized teams are built into the support model rather than requiring the client to manage them.
Free Advisory
Fibi sources Acrisure IT Helpdesk at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare Acrisure against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
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Security Blanket — Fully Managed MSSP Suite
ACS
Fully Managed SOC — 24/7/365 Security Operations Center
Around-the-clock Security Operations Center staffed by 150+ cybersecurity-certified specialists — monitoring, investigating, and responding to threats across all Security Blanket components and integrated security tools. In 2024: 700,000+ malicious emails blocked, 3,500+ proactive security investigations conducted.
Fully-Outsourced IT Management
Complete IT management as a managed service — ACS becomes your IT department. Infrastructure management, patching, monitoring, vendor coordination, helpdesk, and strategic planning handled end-to-end. Enables organizations to eliminate internal IT overhead while gaining access to 225+ engineers with cross-industry expertise.
Co-Managed IT
Extend your existing IT team