Security Blanket — Fully Managed MSSP Suite
ACS
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Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
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Related Services
Fully Managed SOC — 24/7/365 Security Operations Center
Around-the-clock Security Operations Center staffed by 150+ cybersecurity-certified specialists — monitoring, investigating, and responding to threats across all Security Blanket components and integrated security tools. In 2024: 700,000+ malicious emails blocked, 3,500+ proactive security investigations conducted.
Fully-Outsourced IT Management
Complete IT management as a managed service — ACS becomes your IT department. Infrastructure management, patching, monitoring, vendor coordination, helpdesk, and strategic planning handled end-to-end. Enables organizations to eliminate internal IT overhead while gaining access to 225+ engineers with cross-industry expertise.
Co-Managed IT
Extend your existing IT team
IT Helpdesk — Remote and On-Site Support
24/7 IT helpdesk covering remote troubleshooting and on-site dispatch — with a near-perfect CSAT score. Issues are resolved by experienced engineers, not front-line script readers. Escalation paths to specialized teams are built into the support model rather than requiring the client to manage them.