Ascent Business Partners
Ascent Business Partners
Service Detail

Onboarding & Coaching

AI-enhanced training and coaching programs that improve learning efficiency, retention, and performance. Results: 27% improvement in CSAT and sales percentages, 60% increase in time saved per supervisor per week, 9% improvement in agent retention, and 50% faster customer inquiry resolution.

Free Advisory

Fibi sources Ascent Business Partners Onboarding & Coaching at no cost to you. Our advisory is funded by the carrier.

Side-by-Side Comparison

We compare Ascent Business Partners against 300+ carriers so you know you're getting the best solution for your needs.

Post-Sale Support

Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.