
Contact Center / CCaaS that integrates with both the Microsoft and Cisco ecosystems — fitting multi-site organizations consolidating UCaaS plus CCaaS plus SIP under the same operator handling the rest of the voice stack.
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More from Fusion Connect
Microsoft Teams Calling delivered via Operator Connect — sized for organizations whose operating model is anchored on Teams as the unified-communications platform. Native integration into the Teams admin center, simplified deployment, and a Microsoft-aligned operator handling the calling layer.
Microsoft Teams Calling via Direct Routing for buyers whose operating model requires more flexible session-border-controller and routing architecture than Operator Connect provides — typical fits include multi-region deployments and existing SBC investments to be preserved.
Microsoft 365 licensing plus Microsoft professional implementation services and Microsoft-compatible phones and room systems — meaning the licensing posture, the deployment services, and the device and room-system catalog are sourced from one operator.
Cisco WebEx Calling for organizations whose operating model is Cisco-aligned — delivered as part of the same operator handling the rest of the UCaaS, contact-center, SIP, SD-WAN, and security stack rather than a Cisco-only specialist.