Central — RMM · Patch Management · IT Automation
GoTo Central delivers remote monitoring and management, automated patch management, reporting, and IT automation for device fleets. Appropriate for MSPs and IT departments managing distributed endpoints across multiple locations — providing visibility and automated maintenance without requiring on-site access.
Free Advisory
Fibi sources Goto Central at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare Goto against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
More from Goto
Related Services
GoTo Connect — UCaaS · 100+ Phone Features · 50+ Countries
Cloud PBX with the full enterprise phone feature set: call queues, ring groups, advanced call handling, attendant console, drag-and-drop dial plan editor, call recording, SMS, visual fax, and international calling in 50+ countries. Administrators manage auto attendants, hold music, and routing without IT department involvement. Mobile app keeps employees reachable from any device without exposing personal numbers.
GoTo Contact Center — CCaaS · Omnichannel · Real-Time Dashboards
Add-on to GoTo Connect delivering omnichannel CCaaS — voice, SMS, social, and webchat in a unified inbox. Real-time dashboards with queue visibility, agent and supervisor tools, call analytics, and performance reporting. Designed for SMB and mid-market contact centers that need full CCaaS capability without enterprise-only pricing or separate platform contracts.
Contact Center AI Optimization — Interaction Summaries · Sentiment · Supervisor Recovery
Three AI capabilities for contact center operations: Interaction Summaries automatically generate post-call structured notes after every queue call; Supervisor Recovery sends real-time alerts when negative customer sentiment is detected — enabling live intervention; Sentiment and Topic Detection analyzes call trends and customer intent patterns historically across the full call volume.
AI Quality Management — Automated QA · Compliance · 50%+ Quality Improvement
AI add-on that automatically reviews all queue calls against scoring criteria covering compliance, positivity, helpfulness, and professionalism — replacing manual QA sampling with comprehensive automated coverage. GoTo reports 50%+ improvement in quality of care for customers using this feature. Delivers enterprise-level QA oversight for contact centers without a dedicated QA team.