
NTT delivers ASC Recording — Microsoft-certified, Azure-hosted compliance recording for Teams voice, video, and messaging. Meets MiFID II, Dodd-Frank, SEC/FINRA, and HIPAA record-keeping requirements. Enterprise SMS (Approved Contact) enables compliant business text messaging within Teams, Webex, and Zoom — essential for financial services, healthcare, and regulated industries.
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NTT operates its own Tier-1 global carrier network — not resold capacity. PSTN replacement and calling plan coverage span 40 countries across Americas, APAC, and EMEA, with internet traffic routing in 190+ countries. 11.9 billion cloud voice minutes annually, 99.99% SLA. Single carrier relationship replaces multi-country local telecom contracts.
NTT is the #1 Microsoft Operator Connect Partner globally — delivering native PSTN calling inside Teams without customer-managed SBC infrastructure. Also supports Direct Routing (customer-managed SBC), Direct Routing as a Service (fully cloud-hosted SBC via NTT), and SBC as a Service. 20+ global Microsoft partner awards over the past 10 years. Microsoft Solutions Partner for Modern Work.
NTT Universal Calling Plans deliver domestic and international PSTN calling through Teams, Webex, or Zoom in 40 countries: Americas (US, Canada, Mexico, Brazil, Puerto Rico), APAC (Australia, China, Hong Kong, Japan, New Zealand, Malaysia, Singapore), EMEA (27 European countries + South Africa). Unified billing and SLA across all markets. No separate local carrier contracts required.
NTT Managed UCaaS Environment (MEX) and Managed CCaaS Environment (MCX) deliver fully managed cloud communications — NTT handles provisioning, monitoring, patching, incident response, and optimization. Customers consume UC and CC as a managed service rather than a platform license. Covers Teams, Webex, Genesys, Nice CXone, and Zoom deployments under a single managed services agreement.