24x7 Expert Operations
Round-the-clock expert operations layer — meaning policy and detection tuning, change management, and incident response are delivered as a service rather than as a product the customer installs. The right fit for buyers who treat managed delivery as a feature rather than a fallback.
Free Advisory
Fibi sources Open Systems 24x7 Expert Operations at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
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Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
More from Open Systems
Related Services
SD-WAN as a Service
Fully managed SD-WAN engagement — design, deployment, ongoing operations, monitoring, change management, troubleshooting, and 24x7 expert support are delivered by Open Systems rather than the customer. The model fits organizations whose multi-site WAN is mission-critical but whose IT teams cannot reasonably staff a dedicated SD-WAN operations practice.
SASE — Secure Access Service Edge
Open Systems SASE converges SD-WAN, Secure Web Gateway, Cloud Access Security Broker, ZTNA, Firewall-as-a-Service, and DNS security into one cloud-delivered platform — with a single management plane and a single operations team rather than separate vendor relationships per security function.
ZTNA — Zero Trust Network Access
Zero Trust Network Access replaces traditional VPN architectures — where a connected user gets broad network access — with identity- and context-aware access to specific applications, evaluated continuously rather than at session start. Delivered as part of the broader SASE platform rather than as a separate product.
Secure Web Gateway & CASB
Cloud-delivered Secure Web Gateway and Cloud Access Security Broker — converged with SD-WAN and ZTNA into one platform rather than separate per-function products. Policy and detection tuning is delivered as a service rather than as a product the customer installs and operates.