Audio Conferencing & Collaboration
Audio conferencing and collaboration alongside UCaaS and Teams Calling — fitting operating models whose meeting culture spans dial-in, video and Teams collaboration, and whose communications posture demands one provider for PBX, conferencing and collaboration rather than separate point-tools per modality.
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Microsoft Teams Calling
Teams Calling delivers PSTN connectivity, dial-plan, compliant call recording and number management directly inside Microsoft Teams — fitting operating models that have standardized on Teams for collaboration and want voice consolidated into the same client without running a separate UC platform alongside Teams.
Omni-Channel Contact Center
Omni-channel contact center on the same cloud platform as UCaaS, with voice queueing, routing, compliant call recording and reporting — fitting operating models whose customer-facing voice operations need queue logic and reporting beyond a basic hunt group, and whose CX posture cannot accept a contact-center silo disconnected from the day-to-day PBX.
SD-WAN
QoS-aware, multi-circuit SD-WAN underlay for UCaaS, Teams Calling and contact-center traffic — fitting operating models whose voice quality cannot tolerate single-circuit dependency at branch sites and whose network posture demands path-selection and resilience underneath cloud voice rather than best-effort broadband.