Microsoft Operator Connect
FirstDigital is a certified Microsoft Operator Connect partner — Teams calling enabled directly from the Teams Admin Center with no SBC to manage. Designed for fast simple Teams voice rollouts on FirstDigital carrier dial tone.
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Related Services
Webex Calling
Cisco Webex Calling delivered with FirstDigital as the Cloud Connected PSTN provider — dial tone, number management, emergency calling, and regulatory compliance run on FirstDigital's own carrier infrastructure rather than a third-party CCP.
Webex Contact Center
Webex Contact Center cloud CCaaS deployed alongside Webex Calling — a single Cisco platform for both UC and contact-center workloads, with FirstDigital providing the underlying PSTN and SIP trunking under one accountable vendor.
Microsoft Teams Direct Routing
Direct Routing for Microsoft Teams over FirstDigital SIP trunks and SBCs — for organizations needing custom call routing, BYOC scenarios, contact-center integrations, or finer control of the voice path than Operator Connect provides.
SIP Trunking
SIP Trunking for organizations keeping their existing PBX, Webex Calling, Teams, or contact-center platform but consolidating dial tone onto FirstDigital. Carrier-grade trunks with E911, number portability, and SBC interoperability.