Microsoft Teams Direct Routing
Direct Routing for Microsoft Teams over FirstDigital SIP trunks and SBCs — for organizations needing custom call routing, BYOC scenarios, contact-center integrations, or finer control of the voice path than Operator Connect provides.
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Webex Calling
Cisco Webex Calling delivered with FirstDigital as the Cloud Connected PSTN provider — dial tone, number management, emergency calling, and regulatory compliance run on FirstDigital's own carrier infrastructure rather than a third-party CCP.
Webex Contact Center
Webex Contact Center cloud CCaaS deployed alongside Webex Calling — a single Cisco platform for both UC and contact-center workloads, with FirstDigital providing the underlying PSTN and SIP trunking under one accountable vendor.
Microsoft Operator Connect
FirstDigital is a certified Microsoft Operator Connect partner — Teams calling enabled directly from the Teams Admin Center with no SBC to manage. Designed for fast simple Teams voice rollouts on FirstDigital carrier dial tone.
SIP Trunking
SIP Trunking for organizations keeping their existing PBX, Webex Calling, Teams, or contact-center platform but consolidating dial tone onto FirstDigital. Carrier-grade trunks with E911, number portability, and SBC interoperability.