
White-glove asset lifecycle for employee onboarding and offboarding — kitting, provisioning, deployment, recovery and end-of-life sanitization — fitting operating models with high hire / churn rates or distributed workforces whose IT capacity cannot manage device logistics manually.
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More from Splice Communications
Outsourced help desk for end-user support — response in 2 minutes or less, with 88% resolution on the first engagement — fitting operating models whose IT capacity cannot continue to absorb day-to-day end-user support requests, and whose end-user population is distributed beyond what a small internal team can cover 24×7.
Global Field Services delivered through 18,000 technicians for nationwide and global reach in virtually any metro area — fitting operating models with multi-site, multi-country or hard-to-reach locations whose internal IT cannot cost-effectively dispatch field engineering for installs, repairs, IMACs and project work.
NOC services for 24×7 infrastructure monitoring, alerting and management — fitting operating models with multi-site infrastructure and 24×7×365 uptime expectations whose internal IT capacity cannot sustain on-call rotations and incident response across geographies.
SD-WAN support for deployment and project management — turnkey rollout, site cutover, configuration management and documentation — fitting operating models whose multi-site WAN modernization needs project execution discipline rather than ad-hoc internal coordination.