Hiya
Hiya
Service Detail

Branded Call Intelligence — Analytics & Reporting

Branded Call Intelligence delivers self-serve SaaS dashboards on which calls were actually delivered with branding, answer-rate uplift, talk-time impact, and key call-program KPIs — fitting buyers whose outbound voice strategy needs measurable answer-rate uplift and call-strategy optimization rather than a one-time setup with no feedback loop.

Free Advisory

Fibi sources Hiya Branded Call Intelligence at no cost to you. Our advisory is funded by the carrier.

Side-by-Side Comparison

We compare Hiya against 300+ carriers so you know you're getting the best solution for your needs.

Post-Sale Support

Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.

More from Hiya

Related Services

Branded Call — Display Company Name, Logo & Call Reason

Branded Call delivers your business name, logo, and call reason on the consumer's inbound call display — fitting buyers whose outbound calls are going unanswered because consumers see only an unfamiliar number. Unidentified calls go unanswered at very high rates industry-wide; consistent identity flips that pattern toward higher first-attempt answer rates.

Secure Call — Authenticated Call Identity

Secure Call protects your displayed identity against spoofing — fitting buyers whose brand and customer-trust posture cannot tolerate impersonation, scam-likely labeling, or carrier-side trust degradation tied to identity-spoofing fraud patterns. Identity is cryptographically protected rather than passively displayed.

Reputation Management — Track Phone-Number Reputation Health

Reputation Management tracks how carriers are labeling your phone numbers (spam-likely, scam-likely) and supports remediation — fitting buyers whose outbound dial counts are healthy but whose answer rates are eroding because numbers are accumulating negative carrier-side reputation that goes undetected without dedicated monitoring.

Custom Tagging & Per-Number Identity

Update identity per telephone number through self-serve dashboards — display different identities per campaign, line of business, region, or call reason — fitting buyers whose outbound voice spans multiple programs (sales, support, collections, appointments) that need tailored identity rather than one-size-fits-all branding.