Reputation Management — Track Phone-Number Reputation Health
Reputation Management tracks how carriers are labeling your phone numbers (spam-likely, scam-likely) and supports remediation — fitting buyers whose outbound dial counts are healthy but whose answer rates are eroding because numbers are accumulating negative carrier-side reputation that goes undetected without dedicated monitoring.
Free Advisory
Fibi sources Hiya Reputation Management at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare Hiya against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
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Branded Call — Display Company Name, Logo & Call Reason
Branded Call delivers your business name, logo, and call reason on the consumer's inbound call display — fitting buyers whose outbound calls are going unanswered because consumers see only an unfamiliar number. Unidentified calls go unanswered at very high rates industry-wide; consistent identity flips that pattern toward higher first-attempt answer rates.
Branded Call Intelligence — Analytics & Reporting
Branded Call Intelligence delivers self-serve SaaS dashboards on which calls were actually delivered with branding, answer-rate uplift, talk-time impact, and key call-program KPIs — fitting buyers whose outbound voice strategy needs measurable answer-rate uplift and call-strategy optimization rather than a one-time setup with no feedback loop.
Secure Call — Authenticated Call Identity
Secure Call protects your displayed identity against spoofing — fitting buyers whose brand and customer-trust posture cannot tolerate impersonation, scam-likely labeling, or carrier-side trust degradation tied to identity-spoofing fraud patterns. Identity is cryptographically protected rather than passively displayed.
Custom Tagging & Per-Number Identity
Update identity per telephone number through self-serve dashboards — display different identities per campaign, line of business, region, or call reason — fitting buyers whose outbound voice spans multiple programs (sales, support, collections, appointments) that need tailored identity rather than one-size-fits-all branding.