Hiya
Hiya
Service Detail

Secure Call — Authenticated Call Identity

Secure Call protects your displayed identity against spoofing — fitting buyers whose brand and customer-trust posture cannot tolerate impersonation, scam-likely labeling, or carrier-side trust degradation tied to identity-spoofing fraud patterns. Identity is cryptographically protected rather than passively displayed.

Free Advisory

Fibi sources Hiya Secure Call at no cost to you. Our advisory is funded by the carrier.

Side-by-Side Comparison

We compare Hiya against 300+ carriers so you know you're getting the best solution for your needs.

Post-Sale Support

Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.

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Related Services

Branded Call — Display Company Name, Logo & Call Reason

Branded Call delivers your business name, logo, and call reason on the consumer's inbound call display — fitting buyers whose outbound calls are going unanswered because consumers see only an unfamiliar number. Unidentified calls go unanswered at very high rates industry-wide; consistent identity flips that pattern toward higher first-attempt answer rates.

Branded Call Intelligence — Analytics & Reporting

Branded Call Intelligence delivers self-serve SaaS dashboards on which calls were actually delivered with branding, answer-rate uplift, talk-time impact, and key call-program KPIs — fitting buyers whose outbound voice strategy needs measurable answer-rate uplift and call-strategy optimization rather than a one-time setup with no feedback loop.

Reputation Management — Track Phone-Number Reputation Health

Reputation Management tracks how carriers are labeling your phone numbers (spam-likely, scam-likely) and supports remediation — fitting buyers whose outbound dial counts are healthy but whose answer rates are eroding because numbers are accumulating negative carrier-side reputation that goes undetected without dedicated monitoring.

Custom Tagging & Per-Number Identity

Update identity per telephone number through self-serve dashboards — display different identities per campaign, line of business, region, or call reason — fitting buyers whose outbound voice spans multiple programs (sales, support, collections, appointments) that need tailored identity rather than one-size-fits-all branding.