Net2Phone AI Agent
An AI agent that carries tasks through from start to finish across voice and chat — qualifying leads, resolving support enquiries, booking and changing appointments and answering staff questions — available standalone or alongside Unite.
Free Advisory
Fibi sources Net2Phone Net2Phone AI Agent at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare Net2Phone against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
Key Features
Completes tasks rather than deflecting them
The distinction that matters is between a bot that answers a question and an agent that finishes a job. This one is built to handle appointments and enquiries autonomously end to end, and to route what it genuinely cannot complete.
Voice and chat, same agent
Context-aware responses across both voice and chat, so a customer is not restarting the conversation when they switch channel.
Available whenever the customer is
Round-the-clock coverage across voice and chat with no queue. For businesses losing enquiries outside office hours, that gap is usually the clearest justification.
Consistent at any volume
Ten conversations or ten thousand are handled the same way, which is where automation genuinely outperforms hiring — peaks stop degrading service quality.
Built around your process
The agent is customised to your specific requirements rather than deployed as a generic assistant, and connects to existing tools and applications so it can act rather than only advise.
Five practical jobs
Prospecting and lead qualification; support resolution with intelligent escalation of complex cases; engaging website visitors; giving staff instant access to internal knowledge; and managing appointment booking and changes.
Frees people for the work worth their time
Routine, repetitive contacts are absorbed so staff concentrate on the interactions where judgement matters — the sensible measure of whether this is working.
Standalone or part of the stack
Deployable on its own or alongside Unite and uContact, mixing messaging and voice within a single plan.
Frequently Asked Questions
Common questions about Net2Phone AI Agent from Net2Phone.
More from Net2Phone
Related Services
Net2Phone Unite — Cloud Business Phone (UCaaS)
Net2Phone Unite delivers cloud business phone (UCaaS) — extensions, mobile, Huddle Video Conferencing, Contact Center Essentials for Unite — for SMB-to-mid-market organizations modernizing voice off legacy on-prem PBX or aging hosted platforms. Pairs with uContact CCaaS, AI Agent, and SIP Trunking inside the same operator portfolio.
Net2Phone uContact — Contact Center (CCaaS)
Net2Phone uContact is the dedicated CCaaS platform for contact-center workloads — useful for organizations whose footprint includes both general voice users (handled by Unite UCaaS) and a contact-center cohort needing routing, queuing, supervisor tooling, and reporting that goes beyond Contact Center Essentials.
Net2Phone Hospitality
Net2Phone Hospitality is the dedicated portfolio for hotels and multi-property hospitality operators — guest-room dialing, front-desk integration, and the hospitality-specific operating posture that general-purpose UCaaS doesn't always cover. Useful for hospitality groups consolidating voice across properties under one cloud-voice operator.
Net2Phone SIP Trunking
Net2Phone SIP Trunking delivers PSTN connectivity for organizations operating their own PBX or running Microsoft Teams Direct Routing — useful as the transport layer underneath UCaaS, CCaaS, or Microsoft Teams. Pairs with POTS / Analog Replacement for multi-location operators retiring legacy circuits while preserving SIP-backed voice.