Net2Phone Unite — Cloud Phone System for Business
Cloud phone system combining calling, video and messaging in one interface. Unlimited calling to the US, Canada and 40+ countries, native integrations with Microsoft Teams, Salesforce, Slack and HubSpot, and AI call summaries and sentiment analysis built in.
Free Advisory
Fibi sources Net2Phone Net2Phone Unite at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare Net2Phone against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
Key Features
One screen instead of four tools
Voice, video meetings and business messaging run in a single interface rather than across separate subscriptions. Most businesses adopting Unite are retiring a desk-phone system, a meetings tool and a chat app at the same time, which is where the real saving usually sits.
Works wherever the person is
Browser, desktop and native iOS and Android apps share the same extension and the same history. A call can start at a desk and finish in a car without the caller noticing a handoff — the point of the design for hybrid and multi-site teams.
Call routing you can actually configure
Auto attendants, ring groups, call queues, scheduling and rules that route to specific users or voicemail boxes. Set up by a business admin rather than by a phone vendor on a change order.
Voicemail that arrives as text
Voicemail is transcribed and sent to email or SMS, so messages get triaged in an inbox instead of being dialled into. For teams that miss calls while on site, this tends to be the feature that gets used most on day one.
Recording and coaching
Voice and video calls can be recorded for record-keeping or for coaching staff on real conversations, with call reporting and analytics behind it for volume, response and queue performance.
AI on top of the call
Automatic call summaries, transcription and customer-sentiment reporting turn conversations into something searchable and reviewable, rather than an audio file nobody opens.
International calling included
Unlimited calling to the US, Canada and over 40 other countries is part of the plan rather than an add-on — the main reason businesses with overseas suppliers or customers look at Unite.
Native integrations
Built-in connections to Microsoft Teams, Salesforce, Zoho, Slack, HubSpot and other business platforms, so call activity lands in the system the team already works in.
Video and screen sharing
Secure video meetings for up to 100 participants with screen and document sharing, using the same account as the phone system.
Security on the account
Two-factor authentication is available on user accounts, alongside the platform's own security controls.
Frequently Asked Questions
Common questions about Net2Phone Unite from Net2Phone.
More from Net2Phone
Related Services
Net2Phone uContact — Contact Center (CCaaS)
Net2Phone uContact is the dedicated CCaaS platform for contact-center workloads — useful for organizations whose footprint includes both general voice users (handled by Unite UCaaS) and a contact-center cohort needing routing, queuing, supervisor tooling, and reporting that goes beyond Contact Center Essentials.
Net2Phone AI Agent
Net2Phone AI Agent works as a tool inside Unite or as a standalone solution — layering AI-driven assistance into voice workflows (auto-summary, routing assistance, conversational handling) without bringing in a separate AI vendor on top of UCaaS or CCaaS. Pairs with the Unite UCaaS and uContact CCaaS portfolio under the same operator.
Net2Phone Hospitality
Net2Phone Hospitality is the dedicated portfolio for hotels and multi-property hospitality operators — guest-room dialing, front-desk integration, and the hospitality-specific operating posture that general-purpose UCaaS doesn't always cover. Useful for hospitality groups consolidating voice across properties under one cloud-voice operator.
Net2Phone SIP Trunking
Net2Phone SIP Trunking delivers PSTN connectivity for organizations operating their own PBX or running Microsoft Teams Direct Routing — useful as the transport layer underneath UCaaS, CCaaS, or Microsoft Teams. Pairs with POTS / Analog Replacement for multi-location operators retiring legacy circuits while preserving SIP-backed voice.