Consolidated UCaaS, CCaaS, AI and SIP — Net2Phone
One provider covering the company phone system, the contact centre, AI automation and SIP trunking for sites keeping their PBX — a single platform, contract and support relationship instead of four vendors who each blame the others.
Free Advisory
Fibi sources Net2Phone Consolidated UCaaS, CCaaS, AI and SIP at no cost to you. Our advisory is funded by the carrier.
Side-by-Side Comparison
We compare Net2Phone against 300+ carriers so you know you're getting the best solution for your needs.
Post-Sale Support
Dedicated advisor for the life of your contract — Fibi escalates issues on your behalf so you're never dealing with carrier support alone.
Key Features
The problem this solves is procurement, not technology
Most businesses arrive here with a phone system from one vendor, a contact centre from another, trunks from a third and an AI pilot from a fourth. Each works. The cost sits in the seams: four contracts, four renewal dates, four support queues and no single view of what a customer interaction cost.
Unite for the organisation
Cloud calling, video and messaging for general staff, on any device, with unlimited calling to the US, Canada and 40+ countries and native integrations with Teams, Salesforce, Slack, Zoho and HubSpot.
uContact for the contact centre
Full omnichannel CCaaS with voice, email, chat, SMS, WhatsApp and Messenger in one inbox, native IVR and ACD, six dialer modes, bots and quality monitoring — for the teams whose job is customer contact.
CCE for the teams in between
Queueing, distribution and supervisor tools on top of Unite for departments that need structure but not a full contact centre, so they are not pushed onto CCaaS licensing they will never use.
AI Agent across both
Autonomous handling of routine voice and chat interactions — qualification, support resolution, appointment booking, internal knowledge — deployed against whichever part of the estate has the repetitive volume.
SIP trunking for what stays
Sites with a recently invested IP-PBX keep it and take trunks instead, so migration is staged by site rather than forced as a single cutover.
One network underneath
All of it runs on the same platform: 99.99% uptime, data centres in nine countries, over 1,000 carrier interconnections, fully redundant, with more than 30 years of VoIP operation behind it.
One escalation path
When something breaks, there is one provider to call. This is the least glamorous benefit and usually the one that decides the renewal.
Frequently Asked Questions
Common questions about Consolidated UCaaS, CCaaS, AI and SIP from Net2Phone.
More from Net2Phone
Related Services
Net2Phone Unite — Cloud Business Phone (UCaaS)
Net2Phone Unite delivers cloud business phone (UCaaS) — extensions, mobile, Huddle Video Conferencing, Contact Center Essentials for Unite — for SMB-to-mid-market organizations modernizing voice off legacy on-prem PBX or aging hosted platforms. Pairs with uContact CCaaS, AI Agent, and SIP Trunking inside the same operator portfolio.
Net2Phone uContact — Contact Center (CCaaS)
Net2Phone uContact is the dedicated CCaaS platform for contact-center workloads — useful for organizations whose footprint includes both general voice users (handled by Unite UCaaS) and a contact-center cohort needing routing, queuing, supervisor tooling, and reporting that goes beyond Contact Center Essentials.
Net2Phone AI Agent
Net2Phone AI Agent works as a tool inside Unite or as a standalone solution — layering AI-driven assistance into voice workflows (auto-summary, routing assistance, conversational handling) without bringing in a separate AI vendor on top of UCaaS or CCaaS. Pairs with the Unite UCaaS and uContact CCaaS portfolio under the same operator.
Net2Phone Hospitality
Net2Phone Hospitality is the dedicated portfolio for hotels and multi-property hospitality operators — guest-room dialing, front-desk integration, and the hospitality-specific operating posture that general-purpose UCaaS doesn't always cover. Useful for hospitality groups consolidating voice across properties under one cloud-voice operator.